Return Policy: If you do not receive the correct product or size, it is damaged, or does not show up on time, we will make it right. Products are typically processed and shipped within 1-3 days of payment, your package will then arrive in accordance with the time that you are quoted based on your selected shipping method. If you have any issues or concerns with any product that you purchased from us, please contact us here within 30. (for shipping issues please contact us within 7 days after the latest expected arrival date).
50 days of clean drinking water will be provided for every item that you have purchased. The water contribution is provided on the 1st of each month. If you have purchased something more than one week before one of these dates and then request a refund after the date has passed (after the donation has been made), a processing fee of 2$ (USD), per item, will be reduced from your refund. Refunds can be arranged through your original payment method, store credit, or sent via Paypal / Interact e-transfer.
All non-profit items, unless otherwise listed, are non refundable. Please contact us if you would like an exchange in size at your expense.
No card information is stored on our server. All payment information is handled directly through PayPal and/or Stripe.
These terms & conditions were last edited April 29th, 2017